Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Warranty

  • Our technical assistance team is online nonstop to take care of each of your assistance needs. Each ticket you submit to us shall be solved within no more than 60 mins. If your case requires the help of one of our administrators, we will forward the ticket to the person in charge and will let you know that the situation is being resolved.

  • Top quality support service

  • Expert Tech Help And Support Service

  • Our client help Department is going to be working for you round the clock to to respond to all assistance demand tickets that you send. We offer tech help and support for all programs that are installed in advance on your web server. These include our in–house created Website Control Panel, the chosen Operating System along with the server management panel (depending on the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • Each part of the Website Control Panel that is provided without charge with your VPS includes an included article base. You will find an array of comprehensive how to articles and reviews and a selection of step–by–step video courses that show all the important website managing tasks. You can view them by pressing the Help or Video buttons in the right corner of each Control Panel section.