Website Migration

A: When your current hosting provider can no longer measure up to the demands of your website, or when you suffer from constant downtime, or if you are made to wait for hours for the tech support staff to reply to you, it might be smart to swap your provider, i.e. to migrate all the files for your web sites along with your databases from your current provider to your future provider. At Tonga Web Host, we know that this can be hard and time–consuming. That’s why we will perform all that for you for free!Our experienced technical staff members will move your web site content from your current provider to us. Our techs have got broad experience migrating web sites and can take care of anything – from a traditional WordPress–driven blog or Joomla^™–driven web site, to a highly elaborate, custom–made web app.

A: There are many factors to consider – the overall amount of files, the size of the database, the complexity of the web site itself and the present workload of our web site migration professionals, etc. However, we do our best to accomplish all website migrations in a 48–hour window. Smaller–sized web sites are transferred faster – typically in under 24 hours.

A: We do not need any sensitive details. We will require, though, the login info for your old hosting account and the name of the site that you wish to move.

A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a client. We’re dedicated to protecting the safety of the private information gathered from the customers. To do this, we use technical security measures to avoid the loss, the misappropriation, the alteration or the illegal leak of the information under our control. The security measures include, but are not limited to: physical, electronic and managerial operations to safeguard and secure the information that we gather on the World Wide Web. When we request users to provide financial info (for instance, a debit card number), this info is secured using the Secure Sockets Layer (SSL) encryption technique.

A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. When the transfer is finished, we’ll ensure that everything is functioning correctly and that the integrity of your data is not compromised prior to notifying you that the migration is completed. After that, we will tell you how to move the domain name over to your hosting account with us and how to edit the DNS records.

A: Nah. We’ll never touch base with your web hosting provider about anything. They will not be aware of the website migration either.

A: Yep. We support all regular Linux–based hosting platforms. We do not support Windows–based hosting platforms, because we do not offer Windows hosting solutions ourselves.We also don’t support proprietary site creation and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.