If you’ve never opened a hosting account or you have switched companies and the new one employs an account administration tool that you have not seen so far, you may get confused about how to complete a specific operation in your account or on your PC. That is why, some web hosting providers have compiled a knowledge base, which covers the most common questions and issues associated with the specific platform they use, instead of adding only some generic facts. This type of knowledge base will enable you to find the necessary info quickly and effortlessly, so you will not have to dedicate a lot of time and energy to stuff that might require something as elementary as hitting a button or selecting a tick box. Thus, not only can you get stuff done, but you can also discover a lot of new and valuable things, both about the way you can administer your account and about the way the web hosting service works in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting packages come with an elaborate knowledge base where you can find info on all the problems that you may possibly encounter and their solutions. You can become aware of how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are correct, but you are unable to send emails, for instance. We have tried our absolute best to be as thorough as possible and to cover all the available options so as to save you time and efforts and to provide you with different solutions for any problem. The knowledge base features informative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in every Control Panel section, whilst if you’d like to check the entire article list, you can go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting feature detailed online documentation where you will see information on all the functions that our custom-created Hepsia hosting Control Panel offers, together with solutions to various questions and predicaments that you might run into. All configuration manuals offer elaborate specifications, which means that you will not need to worry about skipping something in case you’re planning to export a MySQL database, for example. The troubleshooting articles include a variety of tenable reasons for certain issues and the solution for each and every one of them, so in case you aren’t able to send emails although you have the right SMTP server settings, for instance, you can swiftly discover what the reason for this may be and correct the issue with a couple of clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a few features, you’ll be able to find relevant articles in each and every section. If you would rather look through all help articles, you can use the Help menu, which is located in the top right-hand side of the window.