A live chat is one of the channels of communication supplied by some hosting providers as a part of their support services. Determined by the service provider, the chat is used for billing, pre-sales and/or tech support. This way of contact is quicker in comparison to a support ticket and it makes it much more unlikely to misspell or misunderstand a word as compared to a phone call with an agent. What's more, when the issue that you experience requires some time to be examined and taken care of, you can do something different meanwhile instead of just waiting, like you would have to do when you call. Also, you can employ a live chat assistance service absolutely free provided that you have world wide web accessibility even if your website hosting provider is based in a different country and they don't have a local telephone number you can call.

Live Chat Support in Shared Hosting

As a part of the support services that we provide for all of our Linux shared hosting, you can find live chat support that is online 24x7, even on holidays. You will be able to contact us regardless if you already own an account or not, since we will help you with nearly anything, ranging from supplying you with basic information regarding our services if you are not a customer yet and you are considering to purchase one of our plans, to helping you with installing an email account in an email client. Some problems are more complicated and time-consuming, therefore you'll need to use the ticketing system which is built-in our Hepsia hosting Control Panel, but we can save you precious time and help you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we offer with our semi-dedicated hosting, you'll be able to get the replies for any questions you may have or have numerous issues resolved without delay. The chat service is accessible every single day, so you'll be able to get in touch with a representative even on holidays and weekends. If you are unsure which package would be better for your websites or if our outstanding cloud hosting platform matches some system requirements, you may come on our live chat prior to purchasing anything. In case you are a present customer, you are able to find more details about billing issues, account settings and a variety of common tech problems you may have, for example when you can't install an email account in a client on your computer. The live chat can save you plenty of time regardless where you are or when you contact us.