You'll find lots of shared hosting companies on the market today, however most of them are resellers that have limited resources, particularly when it comes to support. One of the ways to distinguish them is the option to contact the company by phone. The level of support that you will have through this particular way of communication may vary based on the supplier - several of them provide experienced telephone support, others offer general and customer support only because some issues are more time-consuming and it's easier to be resolved through a ticket, especially if the issue needs to be escalated. However, it is good to know that you could always get in touch with your website hosting supplier since there are lots of small-scale problems which can be taken care of effectively and timely with a telephone call, not mentioning that you will be able to get more info regarding the services before you become a client.

Phone Support in Shared Hosting

If you choose to take advantage of one of our Linux shared hosting, you'll be able to talk with our support team over the telephone for 14 hrs every day. We can assist you in choosing the best plan for your sites since we think that it's better to discuss such matters with a live person. If you already have an account, we're able to assist you with any sales/billing questions and general issues, even with some technical situations that do not require too much time or escalation to a system administrator since it will be more appropriate to open a ticket for time-consuming problems in order to have the correspondence in a single place. We have phone numbers in the United States, the UK and Australia, so you are able to call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hrs per day as part of the support services for every single semi-dedicated server package that we provide. As some issues are more difficult and time-consuming, you'll have to open a support ticket if you experience such a problem, but for all general, billing or minor tech issues you can always phone us and we will help you right away to save you the time you will need to spend on creating a support ticket. Even if you don't have an account yet, you can find out if you can host your sites on our cutting-edge cloud platform or you'll be able to get any other general info on our semi-dedicated services. We have local phone numbers in the U.S.A., the UK and Australia along with a worldwide number, so that you'll be able to call the one which is nearer to your location.