1 hour ticket response
We are devoted to giving a swift and accurate answer to every tech support ticket posted by a client. Our skillful help desk staff members will examine your question and will offer you the best option. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, our average customer support ticket response time has proved to be twenty minutes.
A Top–Quality Customer Support Service
Each member of our tech support staff has lots of years of experience in the Linux shared hosting field and most of them have been with us for at least 5 years. They all are ready to reply to all your inquiries in the most efficient way possible.
A User–Friendly Help Center Section
To help you get a quick tip on how you can use a certain feature, we have implemented a very user–friendly Help section in our Website Control Panel. You can search through a broad collection of web hosting account management articles and website management articles, take a look at the F.A.Q. library or check our educational video tutorials.
